Terms of Service

Terms of Service

These Terms of Service govern your use of the SNOWYES website and your purchase of products from us.

1. Online Store Terms

By using this website, you confirm that you are legally permitted to enter into a binding agreement under applicable law.

You may not use our products, website, or services for unlawful, fraudulent, abusive, or unauthorized purposes.

2. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, colors, pricing, and availability are accurate.

Minor differences may occur due to screen settings, photography, product updates, lighting, or manufacturing variations.

3. Pricing and Payment

Product prices may change without prior notice. We reserve the right to correct pricing errors where necessary.

Payment must be completed using one of the payment methods available at checkout.

4. Orders

We reserve the right to refuse, limit, or cancel an order for reasons including:

  • Product unavailability
  • Incorrect pricing or product information
  • Payment failure
  • Suspected fraud
  • Shipping restrictions
  • Incorrect or incomplete customer information

5. Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

Orders that have already been processed, packed, or transferred to a carrier may no longer be eligible for cancellation.

6. Shipping and Delivery

Shipping and delivery times shown on our website are estimates only and are not guaranteed delivery dates.

7. Returns, Exchanges, and Refunds

Eligible products may be returned or exchanged within 30 days of delivery in accordance with our Returns & Refunds Policy.

8. Product Use and Safety

Customers are responsible for following all product instructions, charging instructions, care instructions, and safety information.

For products containing rechargeable batteries or heating components:

  • Use only compatible batteries, chargers, and accessories
  • Do not use damaged batteries or charging equipment
  • Do not expose electrical components to conditions outside their intended use
  • Stop using the product if unusual heat, damage, odor, or malfunction occurs

9. Promotions and Discount Codes

Promotions, discount codes, gifts, and special offers may be subject to separate conditions and expiration dates.

10. Third-Party Services

Our website may use or link to third-party payment providers, shipping providers, analytics services, and other external services.

11. Reviews and User Content

If you submit reviews, photos, videos, comments, or feedback, you confirm that you have the right to provide that content.

12. Intellectual Property

Website content, including brand names, logos, product images, text, graphics, videos, and designs, is owned by or licensed to SNOWYES.

13. Prohibited Uses

  • Unlawful activities
  • Fraudulent behavior
  • Intellectual property infringement
  • Submission of false information
  • Malware or harmful code
  • Unauthorized access to website systems

14. Disclaimer

We make reasonable efforts to provide accurate information and reliable services, but we do not guarantee that the website will always be uninterrupted or error-free.

15. Limitation of Liability

To the maximum extent permitted by applicable law, SNOWYES will not be liable for indirect, incidental, special, or consequential losses arising from use of the website, services, or products.

16. Consumer Rights

Nothing in these Terms limits mandatory consumer rights available under applicable law.

17. Changes to These Terms

We may update these Terms from time to time. The latest version will always be published on this page.

OVERVIEW This website/application is operated by Oceanpayment team. Throughout the website/application, the terms “we”, “us” and “our” refer to Oceanpayment team. Oceanpayment offers this website/application, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“TERMS AND CONDITIONS”, “Terms”), including those additional terms, conditions and policies referenced herein and/or available by hyperlink.

EIGDAY HEATING (HONGKONG) LIMITED
address:No. S026, 2nd Floor, Capital Plaza, 61-65 Chi San Road South, Tsim Sha Tsui, Hong Kong
 ID 79966463

Contact Us

If you have any questions regarding these Terms of Service, please contact support@snowyes.com.